Last updated: 23 July 2026
Pharmacy Weight Loss Margate | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last Updated: July 2026
Pharmacy Weight Loss Margate is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Margate is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Margate and across the UK. We act as the Data Controller for all personal information we collect and process.
To provide safe and effective pharmacy services, we collect the following categories of personal data:
Personal Information: Full name, date of birth, address, email address, and phone number.
Health Information: Medical history, current medications, weight, BMI, and any other health details necessary for clinical assessment. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
We process your personal data for the following purposes:
Clinical Assessment: To review your medical suitability for weight loss treatments, ensure safe prescribing, and provide pharmacist approval before dispensing any medication.
Order Fulfilment: To process and dispatch your approved medication. Once a prescription is approved by our pharmacist, delivery is made within 1 working day.
Communication: To contact you about your order, treatment, or any clinical concerns relevant to your care.
Legal Compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records as required by law.
Service Improvement: To analyse how our website is used and improve the patient experience, using anonymised data where possible.
Our lawful bases for processing include contract performance, legal obligation, and, for special category health data, the provision of healthcare and treatment.
Our website uses cookies to ensure it functions correctly and to improve your experience. These include:
Essential Cookies: Required for the website to operate, including session management and security features.
Analytics Cookies: Help us understand how visitors use our site, allowing us to make improvements. Data collected is aggregated and anonymous.
Preference Cookies: Remember your settings and preferences to personalise your experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect website functionality.
We do not sell your personal data. We may share your information with trusted third parties only where necessary:
Prescribing Partners: Where clinically required, relevant health information may be shared with our prescribing clinicians to support safe treatment decisions.
Delivery Providers: Your name and delivery address are shared with our courier to fulfil your order.
Payment Processors: Billing information is handled by our secure, PCI-compliant payment provider.
IT and Platform Providers: Third parties who support our website and systems operate under strict data processing agreements and may only use your data as directed by us.
All third parties are required to handle your data securely and in compliance with UK data protection law.
We retain clinical and prescription records for a minimum of 8 years in line with NHS and GPhC guidance. Other personal data is retained only for as long as necessary for the purpose it was collected, after which it is securely deleted.
Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to certain processing, and the right to data portability. You may also withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below and we will respond promptly.
If you have any questions about this privacy policy or how we handle your data, please contact us:
Pharmacy Weight Loss Margate
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
We aim to respond to all data-related enquiries within 48 hours.